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FTA - Warehouse Control Centre

Learn how to use the Warehouse Control Centre in the Field Team App.

Written by Mendrhub Support Team

Updated at January 13th, 2026

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Table of Contents

Pre-Requisite Step 1: Complete a Goods Receipt Note (GRN) FTA: Completing a Goods Receipt Note (GRN) Step 2: Store Items using ‘Put Instructions’ FTA - Completing Put Instructions Step 3: System automatically allocates inventory Step 4: Fulfill orders with 'Pick Instructions' FTA - Completing Pick Instructions

A Warehouse Control Centre refers to the central place in a warehouse management system where staff can monitor, manage, and control warehouse operations, such as the Part Inventory Workflow.

 

Pre-Requisite 

To access the Warehouse Control Centre in the Field Team App, your user account must have the ‘Warehouse’ user role and be linked to the ‘Warehouse User’ party relationship for the appropriate warehouse location.

 

 

 

Step 1: Complete a Goods Receipt Note (GRN)

FTA: Completing a Goods Receipt Note (GRN)

A Goods Receipt Note (GRN) is a document used to confirm that items delivered by a Supplier have been received accurately in the Warehouse. 

 

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1. Home > Warehouse Control Centre

On the FTA homepage, select Warehouse Control Centre.

 

2. Dashboard > Inbound Items

On the dashboard, go to Inbound Items.

The number displayed in ‘Inbound Items’ cart represents how many Purchase Order are still expected to be received in your warehouse.

 

 

 

3. Purchase Order and Received Items

  1. Select the Purchase Order you are receiving items for.
  2. Enter the received quantity for each item, and optionally set a part photo. 
  3. Finally, click save, and your GRN is now complete.

 

 

 

 

 
 

Step 2: Store Items using ‘Put Instructions’

FTA - Completing Put Instructions

Put Instructions tell the user where newly received parts should be placed in the warehouse or storage area after a GRN is completed. They guide the correct bin, shelf, or storage location so inventory is organised and stored accurately.

 

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1. Home > Warehouse Control Centre

On the FTA homepage, select Warehouse Control Centre.

 

2. Dashboard > Putaway

On the Warehouse Control Center dashboard, select Putaway.

 

3. Putaway Instructions

Confirm the warehouse, and enter the bin location where each item should be placed.
Click Complete, and your Putaway Instructions have been saved successfully.

 

 

 

 
 

Step 3: System automatically allocates inventory

Let the system automatically assign available inventory to a repair request as soon as it detects a demand for a specific part and as soon as stock becomes available. 
This feature can be enabled under General Service Configurations.

 
 

Step 4: Fulfill orders with 'Pick Instructions'

FTA - Completing Pick Instructions

Pick Instructions indicate which parts need to be collected from inventory and which technician they're assigned to. They ensure the correct items are picked from the warehouse for the job. 

 

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1. Home > Warehouse Control Centre

On the FTA homepage, select Warehouse Control Centre.

 

2. Dashboard > Pick

On the Warehouse Control Center dashboard, select Pick.

 

3. Select Tech & Part

Select the technician and the part he has to pick from the warehouse before going to the job. 
Then, click Pick Parts.
Your pick instructions have been saved successfully.

 

 

 

 

 

 

 
 

 

 

 

 

warehouse control centre warehouse pick put grn

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  • FTA: Completing a Goods Receipt Note (GRN)
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