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Closing a Job (Service Provider View)

Learn how service providers can effectively close a job in mendrhub.

Written by Kelly Devloo

Updated at December 11th, 2024

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Table of Contents

View all Jobs Close a Job

Learn how to close a job in mendrhub as a Service Provider.

Page Navigation Home > Servicing > Repairs > Select Job Number

 

View all Jobs

On the Repairs page, you can see all the jobs that have been created with all their details. 

A few filters are available for you to see the jobs:

  • Open Jobs only
  • Closed Jobs only
  • All jobs 

You can also choose to see the jobs at specific locations:

  • Field
  • Warehouse
  • All

 

Close a Job

PREREQUISITE: In order to close a job, you must have started the job previously. 

See this article to start a job.

 

 


Under ‘Attendances’, click on Stop

Select the action(s) performed in the dropdown list.


Fill in the Work Breakdown:

  • Date and time of completion
  • Callout charge if applicable
  • Labour time and charge if applicable
  • Travel time and charge if applicable
  • Travel distance if applicable

If you have set Skills & Rates on your profile, the charges will be pre-filled.

 

 

 

If no part is used, tick the box. 


 

 


 

If you used a part, add it:

  • Click on Add New Part
  • Source: Select who the part is being supplied by
  • Enter details of the part you used, the quantity and the Unit Price.


Add note for the attendance:

  • What was the problem exactly
  • What you did to resolve the problem

The End User (the location where the Tech attended) will receive a copy of these notes!

 


Complete the Next Steps: choose one of these options:

  • The job is completed successfully
  • You could not complete the job and are not returning to site.
  • You need to re-attend
  • Part to be supplied by Client
  • Additional work that requires quoting

 

Choose how to review the attendance:

  • Pending review: if you need to check the details of the attendance later on and make some adjustments. 
  • Review: if you don't need to make any change and want to finalise now. 

 

close a job complete job

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  • Adding Team Members (Service Provider view)
  • Adding a Bill (Service Provider View)
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