FTA - FAQ
Discover commonly asked questions and answers related to our Field Team App.
Written by Mendrhub Support Team
Updated at December 10th, 2025
Table of Contents
Welcome to our Field Team App FAQ!
Here you'll quickly find the information you need based on the questions we get asked most often.
1. App Preferences
Caption on Upload
Choose whether you want to add captions when uploading photos and videos on a job.
This feature can be managed under Settings > Preferences > Ask for Caption on Upload.
Auto-Save Photos and Videos
When taking photos and videos through the FTA, choose whether you want to automatically save them into your phone's gallery.
This feature can be managed under Settings > Preferences > Auto-Save Photos and Videos.
Map Provider
When using iPhone, choose whether you want to use Google Maps or Apple Maps for getting directions on a job.
This feature can be managed under Settings > Preferences > Map Provider.
