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FTA Release Notes

Written by Kelly Devloo

Updated at February 24th, 2026

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Table of Contents

📆 Scheduler ⚙️ Parts List 🔄 Transfer Parts 🔔 Parts Alert Info ⚙️ Request Parts on Job 🔎 Parts Barcode Scanning 📊 Warehouse Control Centre 🧾 In-House Quoting & Invoicing 📝 Attendance Draft 🗂️ Job Cards 🎥 Video Uploads 👨🏼‍🔧 Create a new Team Member 🔧 Preferences 1. Caption on Upload 2. Auto-Save Photos and Videos 3. Map Provider

Stay up to date with the latest updates and new features in our Field Team App.

 

📆 Scheduler

New feature in our Field Team App to view your schedule by day, week or month. Filters let you narrow down the schedule to your own jobs, or specific technician’s jobs (Note: This filter is only available for Managers).
     

                 Day View
 

               Week View
 

 

 

⚙️ Parts List 

The Parts section in the FTA can now be filtered by Van Stock Parts, Pending Parts or All Parts. 

 

 

🔄 Transfer Parts

In-House Agents can transfer parts from a warehouse to their own Van Stock. This enables Service Agents to independently collect parts without requiring a stock transfer in the admin portal. 

By default, the stock is added to their Van Stock, but they also have the option to allocate it directly to the job.

 

 

🔔 Parts Alert Info

Info Panel on the Service Job Page advising Service Agents to collect parts before attending the job. 

 

 

⚙️ Request Parts on Job

Specify what parts are required for a job on the Attendance Completion Form, using either the barcode scanner or the part code lookup. 

If required parts are specified, the system will automatically select the Attendance Finish Status as ‘System Name to Supply Parts’. 

 

 

 

🔎 Parts Barcode Scanning 

Add a Part or Request a Part on the Attendance Completion Form using a QR Code scanner to scan the part, automatically populating the relevant fields. 

To use the Parts Barcode Scanner, the barcode number must be added and linked to the relevant part in your mendrhub system.

 


 


 

📊 Warehouse Control Centre

  • Goods Receipt Note: Complete a Goods Receipt Note (GRN) to confirm that items have been received in your warehouse and are going into your stock.
     
  • Put Instructions: When new stock is received, generate Put Instructions to indicate where the incoming inventory should be stored in the warehouse. 
     
  • Pick Instructions: Generate Pick Instructions for any inventory that has been reserved/allocated. This guides users on what to pick, where from, and in what quantity.

 

 

🧾 In-House Quoting & Invoicing

Create and manage Sale Quotes directly within the FTA, and easily push your quotes through to Billing to generate and process Sale Invoices. 
 

Note: This feature is available to In-House Service Providers only, and must be enabled by a staff member in your mendrhub profile.

Want to learn more? Find out all about this feature in our dedicated guide.

 

 


 

📝 Attendance Draft

Save the Attendance Completion Form as a draft. If you close the app, you’ll be able to return to it later and continue filling it out from where you left off.


 


 

🗂️ Job Cards

Both the Job Status and the Attendance status are displayed on the job card if they are different.

For example: the screenshot below shows your attendance is Scheduled (1), but the job is currently In Progress (2). This happens when there are multiple attendances on the same job, and another service agent is on site and has started their attendance.

 

 

🎥 Video Uploads 

Record or Upload a video of up to 30 sec on a job, providing clear explanations and visuals. 

 

 

👨🏼‍🔧 Create a new Team Member

When a new person joins your team, you can add them and create their account directly.

Go to the Profiles page, click Add, and complete the required information.

This feature is only accessible to Repairer Managers.

 

 

 

 

🔧 Preferences

1. Caption on Upload 

Choose whether you want to add captions when uploading photos and videos on a job. 

This feature can be managed under Settings > Preferences > Ask for Caption on Upload.

 

2. Auto-Save Photos and Videos

When taking photos and videos through the FTA, choose whether you want to automatically save them into your phone's gallery. 

This feature can be managed under Settings > Preferences > Auto-Save Photos and Videos.

 

3. Map Provider

When using an iPhone, choose whether to use Google Maps or Apple Maps to get directions to a job. 

This feature can be managed under Settings > Preferences > Map Provider.

 

 

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